This privacy policy covers the operations of TEE INK PTY LTD (TRADING AS “CHARLIE HOLIDAY”) ABN 57151099473. CHARLIE HOLIDAY intends to fully comply with the National Privacy Principles issued by the Federal Privacy Commissioner.

CHARLIE HOLIDAY have adopted a Privacy Policy that determines the way in which we will collect, store and or use any information that you provide to us. The following information is provided by CHARLIE HOLIDAY to enable our online visitors to be fully informed about that Policy.

Please note that by submitting any order or email or other communication to CHARLIE HOLIDAY, CHARLIE HOLIDAY will be entitled to assume that you have done so upon accepting the terms and conditions described in this Privacy Policy and that – in the absence of any contrary disclosure – you will thereafter be deemed to consent to this Policy.

Any and all information collected at this site will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed. Any information you give to CHARLIE HOLIDAY will be held with the utmost care, and will not be used in ways that you have not consented to. 

A more detailed explanation about how we safeguard your personal information is described below.

GENERAL

CHARLIE HOLIDAY may, from time to time, change the terms that govern your use of our site. Your use of our site following any such change constitutes your agreement to follow and be bound by the terms as changed. CHARLIE HOLIDAY may change, move or delete portions of, or may add to, our site from time to time.

CHARLIE HOLIDAY will only collect information that is necessary for us to support our business activities. Information provided to us through our sales, marketing and support activities, surveys, web site activities and/or event registrations might be stored, analysed and used for direct marketing purposes and to improve the way we do business with our current and potential customers.

CHARLIE HOLIDAY may, as required, use your details to contact you in relation to your order for reasons such as, but not limited to, failed credit card transactions, incorrect or incomplete order information or stock availability. 

You will only receive communication from CHARLIE HOLIDAY if you have elected to receive them as part of our mailing list or product updates. Each communication will include the option to opt out of any future communication.

RESALE OR DISCLOSURE OF INFORMATION TO THIRD PARTIES

CHARLIE HOLIDAY does not sell, rent, loan, trade, or lease any personal information collected at our site, including membership forms or email lists.

CHARLIE HOLIDAY may, over time, delete these records if permitted by law.

You should also be aware that CHARLIE HOLIDAY may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our web site, the site or the public. Please read carefully the privacy policy of Paypal when creating an account or providing them with your credit card details.

BROWSER INFORMATION COLLECTED ON WEB SITE

CHARLIE HOLIDAY analyzes our website logs to constantly improve the value of the materials available on the website. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that actually browse the site.

PRIVACY OF EMAIL LISTS

CHARLIE HOLIDAY maintains several email lists to keep CHARLIE HOLIDAY members informed about news, contests or breaking events. Individuals must affirmatively ask to join our mailing lists by contacting and signing up at our online signup section located at CHARLIEHOLIDAY.COM.AU. CHARLIE HOLIDAY does not sell, rent, loan, trade, or lease the addresses on our list to anyone. In addition, CHARLIE HOLIDAY configures our list server software to refuse to divulge the email addresses of our list subscribers to anyone but authorised CHARLIE HOLIDAY staff, including other list subscribers.

SMS MARKETING

By consenting to CHARLIE HOLIDAY SMS marketing in the checkout and initialising a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please contact us for more information. 

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. 

PRODUCT AVAILABILITY

Although availability may be indicated on the site, CHARLIE HOLIDAY cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. CHARLIE HOLIDAY reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, CHARLIE HOLIDAY may, in our discretion, ship products that have substantially similar functionality and specifications to the products ordered or cancel your order.

COLOURS

CHARLIE HOLIDAY has made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

INDEMNIFICATION

You agree to defend, indemnify and hold CHARLIE HOLIDAY harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.

TERMINATION

This agreement is effective unless and until terminated by either you or CHARLIE HOLIDAY. You may terminate this Agreement at any time. CHARLIE HOLIDAY also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the site, if in CHARLIE HOLIDAY sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or CHARLIE HOLIDAY, you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

INACCURACY DISCLAIMER

From time to time there may be information on CHARLIEHOLIDAY.COM.AU that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. CHARLIE HOLIDAY reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). CHARLIE HOLIDAY apologize for any inconvenience this may cause you. If you are not completely satisfied with your CHARLIEHOLIDAY.COM.AU purchase you may return or exchange your item (s). Please go to this web page http://www.charlieholiday.com.au/pages/returns-exchange for more details. 

SECURITY POLICY

When purchasing from CHARLIE HOLIDAY your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. 

CHARLIEHOLIDAY.COM.AU reveals only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the “log off” link located in the side menu.

If you have any questions regarding our security policy, please contact our customer support centre at customercare@charlieholiday.com.

COPYRIGHT

Copyright in this web site is owned by CHARLIE HOLIDAY PTY LTD. Except where necessary for and incidental to personally viewing the material on this web site via your web browser, or as permitted under the Copyright Act 1968 or other applicable laws, no material on this web site may be reproduced, stored (for any period of time) in an electronic or other retrieval system, modified, adapted, uploaded to a third party location, framed, performed in public, or transmitted, in any form by any process whatsover, without our written consent. 

YOUR CONSENT

CHARLIE HOLIDAY will be entitled to assume that if you have accessed our website then you unconditionally accept the terms and conditions described in this Privacy Policy and that – in the absence of any contrary disclosure – you consent and submit to this Policy.

CONTACT US

If you have a complaint about any possible breach of privacy by us, or require any additional information, please contact our privacy officer at customercare@charlieholiday.com.